Privacy Policy
We are happy to accommodate children over the age of 10.
PETS:
We do not allow pets, with the exception of service animals. There are private boarding facilities on island. Please inquire for recommendations.
DEPOSITS:
Stays of 3 nights or less require 100% pre-payment. Stays of more than 3 nights require a 50% deposit upon booking with the remaining balance due upon arrival.
CANCELLATIONS:
Because of our size and island location, cancellations affect us significantly. For any cancellation or change of dates, we must receive 14 days notice prior to arrival for a refund of your deposit, less a 10% cancellation fee of the total room/s charges. If any full or partial cancellation or change of dates is made within 15 days, regardless of reason, you are financially responsible for the entire reservation, unless we can re-book your room at your confirmed rate. You are of course welcome to transfer your reservation to a friend or family member.
STORM POLICY:
If the ferries operate, we expect guests to arrive as expected whether or not they planned to arrive by ferry or plane. Arrival is based on the standard of the ferries operating or not, per the decision of the ferry captain, his Coast Guard license, and the safety of its passengers. If all ferries have been cancelled on a given day, then a credit towards a future stay will be issued for that night’s lodging. Travel delays, missed connections from airports, or any other travel issues will not merit credits or refunds. These potential unforeseen problems are best addressed with travel insurance which we recommend.
TRAVEL INSURANCE:
WE HIGHLY RECOMMEND TRAVEL INSURANCE. We realize that cancellations are sometimes beyond your control. For this reason we recommend purchasing travel insurance for peace of mind. Hotel Pippa will be happy to supply your travel insurance company with information regarding our cancellation policy and your reservation. The Wall Street Journal recommends the following:
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InsureMyTrip
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QuoteWright
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SquareMouth